Every workplace experiences situations in which individuals disagree with one another from time to time. Whether or not you are currently experiencing issues, you should still be prepared for those difficult conversations. In this session, participants will discover tools to effectively respond and resolve workplace conflict.
Instructor: Dr. Maria Cuzzo .6 CEUs
Thursday January 12, 2012, 9AM-4PM, at UWS-YU 203 $125 (or $110 if enrolled in the program)
This is a required workshop in the Human Resource Generalist Certificate Program.
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Resolving Conflict in the Workplace
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